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SERVICES
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INTERLIBRARY LOAN/LINK+ LINK+ LINK+ is a patron-initiated service available to Whittier College students, faculty, and staff. It allows patrons to submit online requests for books, not available in their own library but available at any of the other participating libraries. The materials are delivered by courier to the home library for checkout. It is not available to Courtesy Card holders. It is found as a selection on WALDO, the online catalog, which should be checked first before submitting a request. What’s available using LINK+? Items listed as “Available” in LINK+ are available for borrowing. Generally, this means books. How long does a LINK+ request take? The time between making a request for an available item and picking up the item is approximately 3-5 days. Items will be held for pick up for 10 days. How am I notified and where do I pick up my LINK+ requests? You will be notified in your campus mail box or by phone when your items arrive. They can be picked up at the Circulation Desk. You will need your ID card for checkout. If materials are not picked up within ten days they will be automatically sent back. How long can LINK+ items be kept? The loan period is 21 days with one renewal of an additional 14 days. Items can be renewed from 3 days before the due date. How many LINK+ requests can be made at a time? Patrons may have 15 LINK+ transactions at any one time. This includes pending requests, received books, and returned books still in transit. What are LINK+ fines and replacement costs? The overdue fine for items returned after the due date is $1.00 per day per item. Replacement costs for lost or damaged LINK+ books is $115.00. How do I check the status of a LINK+ request? Borrowers may monitor the status of LINK+ requests in the <VIEW your circulation record> option in WALDO. LINK+ requests are listed under holds. When the status is listed as <Received> the item is ready for pickup. A LINK+ request can also be cancelled in the <VIEW your circulation record> option under holds, but only if the item still has a “Requested” status. If the item is “In transit” or “Received,” the request may not be cancelled. INTERLIBRARY LOAN Interlibrary Loan (ILL) refers to the borrowing and lending of materials between libraries. This service is available to all currently enrolled students, faculty, and staff at Whittier College. Courtesy Card holders are not eligible for this service. How do I make requests? After checking WALDO, our online catalog, to make sure Wardman Library does not carry the book or journal, and after trying LINK+ [direct link] in the case of books, choose: Interlibrary LOAN requests. [direct link] You will be asked for your name and barcode number. Please request ONLY what you can use. Is there a limit to the number of requests I can make? You can request up to four (4) items per week. How much will it cost? Most of the time, the service is free as the College belongs to a number of consortia that borrow and loan free to members. If there is a fee, you will be asked if you are willing to pay the charge, usually between $2.00 and $20.00, before an item is requested. How long before I will receive the requested items? Books are sent through the mail or by UPS and can take up to 2 weeks or more to arrive. Articles can be sent electronically and can arrive as soon as one day after requesting, but it may take longer. If several libraries must be contacted before finding an available copy, the process may take much longer. Be aware that some libraries mail copies to us. How am I notified and where do I pick up my ILL requests? You will be notified in your campus mail box or by phone when books arrive. They can be picked up at the Circulation desk. You will need your ID card for checkout. You will be notified twice and if not picked up, the materials will automatically be sent back on their due date. Journal articles will be sent directly to your campus mail box. What is the loan period and may I renew items? Each library has their own policy so due dates will vary, as well as the possibility of renewal. You must contact the ILL department 5 days prior to the due date to request a renewal. What is the overdue fee? You will be charged $1.00 per day for each overdue ILL item. If an ILL item is overdue and you pay at the time the item is returned, the fine will be cut in half. There is no reduction in fines for overdue Interlibrary Loan books. May I request materials that Wardman Library owns? We will not request any book available at Wardman Library. If a book is Checked out, please try LINK+ [direct link] first. If a book is “Missing” or “Lost”, try LINK+. If it is not available through LINK+, we will request it through Interlibrary Loan. Only a small number of libraries loan master’s and doctoral theses. We will also request articles for you from periodicals we own if the particular issue is “At bindery” or “Missing.” |
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